HIGHLIGHTS

Customer Testimonials

We feel that our customers best describe the benefits of working with our team.  Here is what some of our clients have to say about VisiCom Services:

• “Their work product is world class with a reasonable rate schedule.  This is evidenced by my constant usage of VisiCom over the last six years over the two companies that I have worked for in that period.  I would strongly endorse their services to any company requiring IT services as the natural first choice.” - Claude Epperson, Group IT Director, Ricardo Inc.

• "VisiCom Services personnel are reliable highly-skilled professionals.  I know if there's a problem I can't solve, they will solve it for me.  When they are unable to resolve the problem immediately (which is rare) their personnel exhaust every avenue to try to get it resolved in a timely fashion.  I feel their services are an invaluable asset to get the job done!" - Lisa Price, Systems Administrator - Federal-Mogul Corporation.

• “It is simple really.  Having VisiCom Services as part of my team lets me sleep at night.” - Corporate IT Director

• “During our annual internal consultant review process, we have rated VisiCom Services as Exceptional.  They go out of their way to help us and are capable of handling even the most complex technical challenges.” - Network Manager, Municipal Government 

• “Knowledgeable and helpful . . . proven to be a lifesaver.”  - Construction Association of Michigan Member
  

Benefits of Working with VisiCom Services

Benefits and achievements that Team VisiCom can bring to your company:

• A combined level of over 150,000 hours of experience and accomplishment in the field and thousands of hours of associated training.
• Experience that goes back to the first Microsoft Windows / Novell NetWare integration in Michigan and continues through to integrating the latest technologies available today.
• Technical excellence Certifications from a variety of industry leaders, including Microsoft, NetScreen, Watch Guard, and Cisco.
• Enterprise network design & management experience for a $750 million dollar holding company and its more than fifty divisions.
• Dozens of ongoing service contracts to manage customer networks and provide emergency technical assistance .
• Resolved a nation-wide communications problem, within two hours, for a billion dollar healthcare firm.
• Within hours, resolved a mission critical file-server communications problem for a multi-billion dollar food-service company with 24-hour operations.
• Electronic Commerce (e-commerce) design and implementation success that spans back to the Internet in its infancy, well before web-browsers even existed!
• Customer retention rate of more than 95%, reflecting our dedication to customer service.
• Expertise in developing technical infrastructure systems that exhibit above average reliability rates of 99.995% or greater.