VisiCom Services Blog

VisiCom Services has been serving the Rochester Hills area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Managed IT Can Help SMBs Tackle These 3 Common Challenges

Managed IT Can Help SMBs Tackle These 3 Common Challenges

It’s only natural that new and improved technologies will be challenging for employees to embrace and become accustomed to using. These challenges tend to shape how businesses will make their decisions as time passes. A few industry research firms have released their projections as to what challenges businesses will face in the coming months of 2017.

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Tip of the Week: Easy Ways to Train Your Staff About IT

Tip of the Week: Easy Ways to Train Your Staff About IT

You might wish that your employees know more about IT and its inner workings, and you’re not alone. SMBs often suffer from a lack of IT talent, and they might try to supplement this lack of proficiency by training employees on how to do basic computer tasks required to work effectively. Thankfully, you don’t have to rely on just your knowledge and that of your employees when it comes to maintaining your technology.

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Tip of the Week: 6 Truths to Guide Your PC Troubleshooting Efforts

Tip of the Week: 6 Truths to Guide Your PC Troubleshooting Efforts

We’ve all ran into problems that weren’t easily solvable, even by technically-proficient people. In fact, it’s often the case that simple problems can be escalated far beyond where they deserve to be. Sometimes all it takes is a little outside perspective, and some out-of-the-box thinking, to fix an issue.

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Why Your Team Should Have A Basic Understanding of Technology

b2ap3_thumbnail_troubleshoot_your_own_pc_issues_400.jpgWhat separates the average PC user from the IT technician who routinely takes care of your technology issues? In essence, the only difference is the amount of technical training. Our years of technical expertise have given us the ability to diagnose and resolve varieties of problems, but we don’t hold our knowledge close to the chest. Rather, we want to share it with you.

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3 of the Biggest Benefits of the Managed IT Model

b2ap3_thumbnail_proactive_it_support_400.jpgIT can be a tricky concept to the business owner, and we all know how touchy technology can be at times. It can be working one minute, then completely incapacitated the next. This unpredictability is one reason why the concept of help desk support was created. It’s an important way to assist individuals when they need help most.

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Windows Server 2003 End of Support Date Fast Approaching

b2ap3_thumbnail_do_it_now_400.jpgTwelve years after its release, Microsoft has scheduled to end mainstream support for Windows Server 2003 on July 14, 2015. This move essentially pulls the plug on the popular operating system, leaving any business using the server OS after its end-of-support date vulnerable. If your organization is still running this outdated OS, you need to update ASAP.

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4 Reasons Your Business Needs Remote IT Support

b2ap3_thumbnail_you_need_it_400.jpgTechnology grows more mobile with each passing day, but the need for technical support remains the same. But, sometimes you just can't get on-site support while you are traveling. What, then, would you do if you had an urgent need for IT support, especially if your provider doesn't offer remote support?

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Proceed With Caution – Learning Curve Ahead

b2ap3_thumbnail_lots_of_tech_400.jpgHumans are notorious for staying within their comfort zones. When something new or unfamiliar rears its ugly head, we often are too habitual to change with the times. While this is mostly applicable to social situations, such as an introvert being stuck in a hot, stuffy room full of people, comfort zones can also apply to your outdated laptop or smartphone. Upgrading can be challenging, but very rewarding.

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Hit a Home Run with Outsourced IT

b2ap3_thumbnail_hit_a_homer_400.jpgToday is opening day for Major League Baseball. Teams are finishing up spring training and making the last round of cuts before they start the regular season. In the MLB, each team is allowed to have 25 players on their club when they break camp. Every year each club has a handful of guys that make that decision hard for the General Manager.

This situation happens in your business as well. After determining the viability of an expense, the least viable expenses are often cut from the budget. Redundant expenses can really drive down the bottom line, so cuts are made. Here are three ways the IT professionals at VisiCom Services can save your organization money and give your team the best chance to succeed.

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Our IT Services Are a Slam Dunk

b2ap3_thumbnail_slam_dunk_it_400.jpgAs the top men's and women's collegiate basketball teams in the United States begin the 2014 NCAA tournament, there is a competition going on that doesn't get quite as much press. That is the competition for local market share. When that competition is stiff, as it always is in the NCAA tournament, you have to find ways to set your business apart. There are a lot of similarities between running an efficient business and the make-up of a championship basketball team.

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Is Your IT Company Kicking You While You’re Down?

b2ap3_thumbnail_taking_advantage_400.jpgWhen your technology goes down, it's a painful experience for your business because operations grind to a halt. When you have to deal with an expensive computer repair bill from your IT company, then it's basically like they're adding injury to insult, or kicking you while you're down.

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Good Communication Prevents Frustrating-yet-Funny IT Support

b2ap3_thumbnail_iteee400.jpgIt's frustrating to do things the hard way. Although sometimes, the frustration experienced by others can be pretty entertaining to watch. One of the ripest scenarios for frustration is bad IT service caused by poor communication. Having good communication tools can save both ends of an IT support call from getting frustrated.

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13 August 2018
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