VisiCom Services Blog

VisiCom Services has been serving the Rochester Hills area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Internet of Things Gives Great Power to Our Phones

The Internet of Things Gives Great Power to Our Phones

The Internet of Things is a bit of a paradox in and of itself. It has been leveraged to accomplish great things, but at the same time, it can be used in a way that can create considerable problems. However, innovations have proven that the IoT isn’t going anywhere, anytime soon, especially now that it can use the devices that we carry in our pockets.

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5G is Still Going to Take A While

5G is Still Going to Take A While

As technology has improved in function and convenience, we seem to demand more and more of it at an increasing pace. Take mobile data as an example: 4G was introduced in 2009, and less than a decade later, there is high demand for 5G. Unfortunately, while 5G has been worked on for some time already, it isn’t likely that it will be commonly available anytime soon.

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Tip of the Week: The Internet of Things Poses Threats to Your Organization's Network

Tip of the Week: The Internet of Things Poses Threats to Your Organization's Network

The Internet of Things has become one of the central parts of connectivity in a tech-centric world. Despite the incredible convenience that these devices offer to users, they come with considerable security risks that absolutely need to be kept in mind. We’re going to discuss some of the ways you can keep the IoT from being a security hazard while optimizing how much you get out of it.

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Your Guide To Mobile Device Management as an SMB

Your Guide To Mobile Device Management as an SMB

The use of mobile and personal devices for work purposes can be beneficial to your business operations. When handled, and supported properly, they have been shown to improve communication methods and increase productivity. However, the popularity of mobile computing, as well as the Internet of Things’ rapid expansion, means it’s more important than ever to make sure that you don’t allow dangerous devices to access your network. To keep your network safe, there are a few Mobile Device Management best practices that you should begin enforcing.

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Tip of the Week: Every Mobile Device Policy Needs to Cover These 3 Areas

Tip of the Week: Every Mobile Device Policy Needs to Cover These 3 Areas

Smartphones, laptops, tablets, and other mobile technology are practically necessities in today’s modern workplace; especially if you want to keep productivity flowing at all times. However, implementing mobile devices into your workplace infrastructure is more complicated than it sounds, especially if you want to preserve security. Here are three topics to consider when implementing mobile devices in the workplace.

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Tip of the Week: 4 Tools that Provide Your Employees With Greater Flexibility

Tip of the Week: 4 Tools that Provide Your Employees With Greater Flexibility

Flexibility is an important part of the modern work environment, especially as technology has made it much easier to work anytime, anywhere. Employees understand that this flexibility exists in many industries, and they want to reap the benefits of a flexible work environment. However, it’s not that easy; there are quite a few pitfalls that can easily take a stab at your business’s productivity.

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Tip of the Week: Do Your Eyes Hurt? Try Adjusting Your Screen’s Brightness

b2ap3_thumbnail_alter_screen_brightness_400.jpgComputer monitors have been getting bigger and brighter for years; improving on picture quality, responsiveness, and energy efficiency. However, working in a dark room in front of a bright screen can lead to eye strain and even headaches. You can avoid these side effects by lowering the brightness on your screen. Furthermore, lowering your screen’s brightness can save you precious battery life on your laptop, so it’s worth keeping these tips in mind for that fact alone.

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5 Ways to Get a Grip on Mobile Devices in Your Office

b2ap3_thumbnail_byod_comprehensive_400.jpg

Did you know that a whopping two-thirds of U.S. adults own a smartphone? This figure is still climbing and the presence of employee-owned smartphones has dramatically changed the face of office. Businesses that aren’t prepared for this major influx of devices are setting themselves up for some major problems.


Employees bringing their devices to work is an IT trend known as BYOD (Bring Your Own Device). In order to make mobile devices in the workplace work for you, you’re going to need to implement a comprehensive BYOD strategy. If you don’t, then your IT network will be a virtual Wild Wild West of sorts as different devices across the entire technology spectrum access your company’s sensitive data. If some of these devices contain malware or data is downloaded to an employee’s device, and the device becomes lost or stolen, you’d be toast. Crises like these can easily be prevented by having a solid BYOD strategy.

To be sure, the benefits of having mobile devices in the workplace make BYOD worth the effort; employees that use their own devices are more innovative, more productive, and are generally happier about their job. To take advantage of these benefits, you’re going to want to cover all of these bases with your company’s BYOD strategy.

  • Identify potential risks: Unsecured devices can easily contain viruses and malware, which can damage your system. Plus, an employee-owned device without privacy protections can pose the problem of hackers stealing the data on the device, which would essentially be stealing your data. By taking into account and protecting your network from every possible risk, you’ll be able to use mobile devices with confidence.
  • Define a clear BYOD policy: As is the case with any policy, the clearer you are, the better. A solid BYOD policy encompasses your entire IT infrastructure, along with every possible access point. Additionally, if you’re able to clarify your IT goals and what you’re looking to achieve with mobile devices, then you can draft a BYOD policy that can maximize these goals.
  • Consider regulations and compliance issues: If confidential information, like medical records, aren’t stored properly and get leaked by way of mobile devices, it can carry a hefty fine from laws like PCI and HIPAA. Concerning data of this sensitive nature, your BYOD policy needs to follow these laws down to the letter.
  • Keep track of used devices: Every device that accesses your network needs to be accounted for. For example, you can’t have random devices logging on, accessing files, and then disappearing with that information. If an employee loses a device with company information on it, or even sells it to a third party, then you would have no idea who would get to see your data.
  • Train your staff: When it comes to BYOD, educating your staff is key. If they’re on board with your BYOD policy and fully understand the ramifications of breaking it, then you will be able to rest assured that all of the devices popping up around the office are helping your organization, not hindering it.

As you can imagine, BYOD policies are not a one-size-fits-all policy for every business. Each business has different needs, IT goals, and security risks. Therefore, in order to get the most comprehensive BYOD strategy for your company, you’re going to want to consult with the IT professionals at VisiCom Services. We know what questions to ask and what to look for in your IT network so that your organization can take full advantage of this trend.

Additionally, we have great tools at our disposal, like our mobile device management solution that can help you control what all of the devices are doing on your network, like adding permissions regarding which files these devices can access. To implement an airtight BYOD strategy for your business, call VisiCom Services today at 248.299.0300.

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Man-In-the-Middle Attacks Find App Users Off Guard

b2ap3_thumbnail_man_in_the_middle_sphero_400.jpgThe Internet of Things is practically omnipresent in today’s environment, and many commercial products not only connect to the Internet, but they also come with an app. Due to this type of integration growing more popular, the world is starting to see Internet-connected products that really don’t have much to gain from their connectivity.

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Tip of the Week: 3 Essential Bluetooth Devices for Your Smartphone

b2ap3_thumbnail_tablets_for_works_400.jpgIf you’ve ever taken your gadgets on the go for work purposes, you might have found that it’s somewhat difficult to get anything done with the limited computing potential of a smartphone or tablet. However, with the right technology, you can take full advantage of your mobile devices, especially if you’re using Windows 10 with its full Microsoft Office suite (Want to know if Windows 10 is right for your business? Reach out to us before you upgrade).

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Tip of the Week: My Company Device Has Been Lost or Stolen, Now What?

b2ap3_thumbnail_lost_devices_can_be_a_major_problem_400.jpgMobile devices are one of the hottest items for thieves to target. According to reports from Consumer Reports and LoJack, 2013 saw the theft of two million laptops and three million handsets. What this means for you is that having your mobile device stolen is probably a lot more likely than you would think.

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What If You Never Had to Go to the Doctor’s Office Again?

b2ap3_thumbnail_call_the_remote_doctor_400.jpgRemote technology is so efficient and popular that it’s infiltrating many industries that you’d be surprised to hear about. One such sector is the healthcare department. Some doctors are taking advantage of the leaps and bounds made by technology to help their patients get back on their feet as easily as possible.

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Watch Simon Pierro, the “Wizard of iOS,” Perform Digital Magic Miracles [VIDEO]

b2ap3_thumbnail_tricks_using_an_ipad_400.jpgWe all need a little magic in our lives now and again. For some, this means card tricks, or optical illusions that are designed to trick the eye into seeing something that isn’t there. For German magician Simon Pierro, dubbed the “Wizard of iOS,” it means taking a piece of consumer technology and turning it into a catalyst for his magic acts.

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4 Ways to Prevent Mobile Device Memory Shortage

b2ap3_thumbnail_mobile_device_memory_400.jpgIf you’re a heavy tech user, then eventually, your photos, apps, and videos will take up all the space on your mobile device’s hard drive, making it impossible to add anything new. Plus, Murphy’s Law states that this will happen at the worst possible time, like while you’re recording your kid’s recital. Follow these four tips and don’t get stuck with a lack of space.

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Windows Phone vs. iOS vs. Android: The Mobile Computing War Rages On!

b2ap3_thumbnail_apple_microsoft_lag_behind_in_mobile_400.jpgOf all the computer company rivalries going on, one of the largest and most well known is Apple vs. Microsoft. The storied competition between these two software giants has driven innovation forward for more than thirty years. Today, the frontlines of this battle take place between the two company's mobile divisions, and now there's a third major competitor in the mix.

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Android Users Prefer Beer

b2ap3_thumbnail_android_users_prefer_beer_400_20140714-203337_1.jpgFor years now, the technology world has witnessed a battle rage between iOS and Android enthusiasts. Anybody familiar with this tech battle always suspected that generalities can be drawn between both camps. Now, there's research to prove it!

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It Finally Happened, Mobile Technology is Winning

b2ap3_thumbnail_mobile_device_400.jpgFor years, we have been watching the growing trend of mobile computing. All of us knew that one day mobile technology would overtake PC desktops, and 2014 looks to be the year when the scales finally and decisively tip in favor of mobile tech.

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Microsoft to Revamp Windows Phone Offering

b2ap3_thumbnail_windows_phone_400_20140606-152057_1.jpgSmartphones that have been running Microsoft's Windows Phone 8 mobile operating system have been manufactured for over a year and a half, and in that time, Android has wrestled the title of "most popular mobile OS" away from Apple's iOS. Windows Phone 8 devices currently sit third, making up just over 3% of all the world's mobile phones. Despite its place in the market, the world's largest software company will release the first major update to their Windows 8 Phone platform in the upcoming months, and early users are saying they're really hitting the mark.

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3 Trends Your Business Will Encounter in 2014

b2ap3_thumbnail_trends_you_will_see_400.jpgAwareness to business trends are important for any business owner. The savviest businessman finds a way to use the trending topics to improve their enterprise's operational efficiency. The trends of the past for small business computing seem to be focused on the establishment and practical use of technologies that are relatively new, but are in full practice in the business world. These technologies include the manufacturing and worldwide distribution of devices that enhance a user's connectivity by presenting powerful interfaces to take advantage of their incredible mobility.

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Cellular Radio Telephones: Then and Now

b2ap3_thumbnail_oldcell400.jpgCan you remember a world without cell phones? The thought of such a thing nowadays makes teenagers shudder in fear at the notion of face-to-face communication with other humans! Once upon a time in the 1980s, cell phones entered the market and changed everything. Here's a television ad that describes the selling points of cellular radio telephones.

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