VisiCom Services Blog

VisiCom Services has been serving the Rochester Hills area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Why You’ll Want to Consider Hosted VoIP Telephony

Why You’ll Want to Consider Hosted VoIP Telephony

Today, communications are an important part of business, and with nearly every organization looking to reduce redundancies, a lot of businesses are starting to take advantage of Voice over Internet Protocol (VoIP) solutions, using the resources they already have in place to avoid paying twice over.

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VoIP Delivers Benefits That a Traditional Phone System Can’t

VoIP Delivers Benefits That a Traditional Phone System Can’t

Communication is a critical part of your business’ operations, but how can you ensure that you’re not holding your business back by failing to consider modern solutions to age-old problems? While your telephone system likely gets the job done, you shouldn’t let complacency keep you from striving for improvement. For telephony solutions, you can consider leaving behind your service provider and investing in a digital solution called Voice over Internet Protocol, or VoIP.

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For Better Business Communications, Choose VoIP

For Better Business Communications, Choose VoIP

VoIP, or Voice over Internet Protocol, has become the only practical choice for a forward-focused business’ telephony needs. Any one of those who have adopted it could share a reason that they leverage it. But what is VoIP, really? How does it work, and why is it so popular among businesses? Read on to find out.

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Cost Savings Are Just The Start of VoIP’s Benefits

Cost Savings Are Just The Start of VoIP’s Benefits

Business owners and managers are always looking to save a buck. Since the cost of doing business continues to climb, looking to the cloud for their business-critical applications is one way to spread computing costs out over time. The cloud offers several solutions to help the modern business keep their costs down, and nowhere can these costs be mitigated more than with a business’ communications.

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3 Reasons VoIP Is An Improvement Over Traditional Telephony

3 Reasons VoIP Is An Improvement Over Traditional Telephony

Do you still rely on a traditional telephone system to keep in touch with clients and internal departments? This can be a severe issue for your operational budget. While your employees might be accustomed to having the physical phone on their desks, virtual phones are becoming a major contender to replace them for all different types of businesses.

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The Case for Hosting Your Phone Solution In-House

The Case for Hosting Your Phone Solution In-House

Traditional communications solutions are all well and good, but they’re quickly growing antiquated and outdated with the inception of more dynamic solutions. Some organizations have found that cloud-hosted VoIP has advantages over an on-premise telephone solution. While there’s a certain degree of truth to this, an on-site system still presents value.

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Use Conference Calls? Here are 3 Reasons to Drop Your Phone Company and Go With VoIP

b2ap3_thumbnail_new_voip_400.jpgConference calling has evolved with the years, and it’s a crucial service that’s needed by modern businesses. You probably find yourself in more meetings than you’d like to be in, but compared to the days before Voice over Internet Protocol existed, you have it pretty easy nowadays. In fact, VoIP is such a great tool that every business should look into its advantages.

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Office Workers Still Prefer Using a Traditional Phone Over Mobile

b2ap3_thumbnail_voip_solutions_400.jpgTake a moment to look at your desk telephone and contemplate its usefulness. When was the last time you used it for day-to-day operations? Do you even use it anymore, or do you rely on more recent communications solutions like Voice over Internet Protocol, and the smartphone? Some might argue that the telephone is an antiquated technology for the modern office, but recent studies show that despite its disadvantages, it still has an edge in the office environment.

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Know Why Your Customers are Calling You Before You Answer the Phone

b2ap3_thumbnail_voip_features_400.jpgWhat’s the protocol for when your staff gets a phone call from a client or potential customer? If you don’t have a phone-answering procedure in place, then you’re winging it and you’ll end up scribbling notes and fumbling through a Rolodex to answer a customer's question. VoIP offers your business a better way to process company calls.

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Shouldn’t Everybody Be on the Internet? Yes!

b2ap3_thumbnail_everyone_business_internet_400.jpgAlmost 20 years ago, a class of fifth grade students from Helena, Montana produced a PSA video about the future-changing possibilities of the Internet. When this PSA was shot in 1995, only 0.4% of the world's current population (16 million people) used the Internet. Now, almost 39% of the world is online, making this video scary accurate!

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Only 25% of Homes are Projected to Have Wired Phone Service by 2015

b2ap3_thumbnail_cutwire400_20131118-174200_1.jpgTraditional phone lines, also known as the Public Switched Telephone Network (PSTN), are being made obsolete thanks to new technology that's more affordable and convenient like Voice over Internet Protocol (VoIP). At the PSTN peak, almost every home was connected by it. This figure will be cut by 75% in the U.S. come 2015. Don't let your business get stuck with obsolete technology!

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Never Miss Another Call with VoIP Presence

b2ap3_thumbnail_phoneman400.jpgWe get it. You are busy, and always on the run. While busyness can be a good thing in certain contexts, one downside of living on a tight schedule is that it makes you miss important phone calls. Now, with VoIP Presence, you'll never have to miss another important phone call again!

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Do More for Less with VoIP

b2ap3_thumbnail_VoIPImprove400.jpgVoice over Internet Protocol is proving to be a popular alternative to traditional phone systems. Many businesses making the switch and discovering major savings compared to their long distance phone bills. We are seeing many businesses switching to VoIP and experiencing saving while discovering new communication features that will enhance their professional image.

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You’ve Reached VoIP, Press 1 for Savings!

b2ap3_thumbnail_VoipPhone400.jpgIf your business is still using a traditional phone system, then you are paying more every month than you have to. By switching over your phone system to Voice over Internet Protocol (VoIP), you can slash your phone bill by as much as 50-70%. To sweeten the deal, VoIP even has more features than a traditional phone plan!

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Today, communications are an important part of business, and with nearly every organization looking to reduce redundancies, a lot of businesses are starting to take advantage of Voice over Internet Pr...

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