All-You-Can-Eat Helpdesk Support

Helpdesk Support

End-users are human.

Shouldn't their IT support be too?

Your end-users' time is best spent working for your organization, not managing IT issues. We make it simple by offering fast and reliable 24x7x365 support for your users, as well as Proactive Desktop Remote Management and Maintenance for your workstations.
Now your end-users don't need to worry about racking up bills whenever they need support.

The Complete Network Care Desktop Platform

Remote monitoring, maintenance, reporting, and cost-effective support

Complete Network Care's Proactive Managed Desktop Care provides comprehensive preventative maintenance services remotely. This solution is comprised of: a desktop/laptop agent within the Complete Network Care technology platform with all of the intelligence built-in to conduct day to day preventive maintenance services, a bundled managed Anti-Virus Package, and remote access.

Empower your staff by giving them direct access to VisiCom Services's unlimited phone and remote support. Our Flat-Rate resolves the issue of having to wait for approval to increase IT support costs.

With Desktop & User Care, we generate detailed inventory reports and configurations related to all the preventive maintenance activities conducted through the VisiCom Services Network Operations Center (NOC). We track serial numbers, license expirations, warranties, vendor information, detailed service responses and much more. The platform comes with a built-in scripting engine and can also be used to deploy software applications remotely and automatically.

Latest Blog Entry

18 October 2017
Visicom Blog
Best Practices
Maintaining a network of PCs can be a lot of work. We wouldn’t blame you for having trouble keeping your business’ computers up-to-date--especially if you don’t have a dedicated IT department on-site....

Latest News

Contact Us

Learn more about what VisiCom Services can do for your business.

callphone

Call us today    248.299.0300

2534 S Rochester Road
Rochester Hills, Michigan 48307

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